FAQ
How can I track my order?
You’ll receive a confirmation email after placing your order. Once your order is packed and on its way, we’ll send you a tracking code so you can follow its journey with our shipping partner. We’ll also let you know when it’s out for delivery.
If you have any questions about your order, please get in touch. We’re happy to help!
How quickly will I receive my order?
Every order is prepared by hand by Natalie. We aim to process your order within 7 working days. Thank you for your patience while we get your artwork ready!
This is our processing time, not the delivery time. You’ll receive a tracking code as soon as your order is on its way.
Please keep the following in mind:
- Orders placed on weekends or public holidays will be processed from the next working day.
- Short breaks or holidays may affect processing times. We’ll let you know if this happens.
- Busy periods and delays with our shipping partner may affect delivery. Please check our website for the latest updates.
- We do not deliver on public holidays.
Do you ship worldwide?
At the moment, we ship only within the Netherlands.
Why choose Vadelma Art Prints?
Each print brings together original artwork, carefully chosen materials, and a personal attention to detail.
- Original designs: Each print is based on Natalie Vadelma’s own artwork and creative ideas.
- Thoughtful craftsmanship: Natalie has spent extensive time exploring printing techniques, papers, and formats to find the right finish for her work.
- Attention to detail: Her background in architecture brings a meticulous eye to every piece.
- Made to last: The materials are chosen to keep your print beautiful for at least 75 years.
Why does each print come in only one size?
The size of an artwork shapes how we experience it. A smaller piece can feel intimate, while a larger one can make a bold impression.
For each artwork, we’ve chosen the size that best suits its composition, mood, and details. Rather than offering the same image in many sizes, we select the dimensions that we feel let each piece shine.
How will my art print be packaged?
Your print arrives in a sturdy luxury box with protective, shock-absorbing foam to help keep it safe during delivery.
We pack each order with care, so opening it feels like receiving a gift, whether it’s for you or someone you love.
Will the colours look exactly like they do on my screen?
We do our best to show each artwork accurately, but colours can look slightly different in person.
- Your screen: Screen type, brightness, and display settings can affect the colours you see.
- Your lighting: Daylight, artificial light, and the room where you display your print can change how its colours appear.
That’s part of the pleasure of living with art: the same piece can reveal a different mood as the light changes throughout the day.
What materials do you use?
We choose high-quality fine art materials for their texture, colour reproduction, and longevity.
- Fine art paper: We print on Hahnemühle 310 g/m² cotton-based paper, free from optical brighteners.
- Pigment-based inks: We use fade-resistant, UV-resistant pigment inks for vibrant colours that last for 75 years or more.
- Care: To help preserve your print, keep it away from direct sunlight, humidity, and extreme temperatures.
Is the artwork original?
Yes. All of our art prints are created and made by Natalie Vadelma.
Are your prints really made in the Netherlands?
Yes! All of our prints are created here in the Netherlands.
Working locally allows us to:
- Oversee quality: We can pay close attention to every step of the printing process.
- Keep production closer to home: Local printing reduces the need for long-distance shipping associated with overseas manufacturing.
- Support local craftsmanship: Your purchase supports creative work and craftsmanship within Europe.
Is the frame included?
Yes, the frame is included.